01) Define what is techno survey environment.
New discoveries are made due to the advancement of science and the results of various research and explorations. Accordingly, man has been motivated to use technology to fulfill human needs. Accordingly, technology has become directly related to human life in the modern social setting. Accordingly, man has become accustomed to carrying out daily activities under a technological environment. Accordingly, the said technological influence has spread to various fields and it can be seen how the activities taking place in the library field are also carried out in accordance with modern technological methods. Accordingly, performing various tasks using technological methods is called techno-survey environment. Here, various tasks and services can be performed primarily through digital tools and systems.
02) Describe the unique features that can be seen in the techno survey environment.
Several unique features that can be seen in the techno survey environment can be identified.
I) Digital fluency
A key characteristic of working in a techno survey environment is the constant use of technological tools. Accordingly, many modern generations are interested in working through these modern technological methods. For example, instead of going to a traditional index cabinet and searching for index cards, many readers prefer to search for books through the online public access index through their mobile phones. It is more convenient and allows them to do several things in a short time.
ii) Constantly maintaining connectivity.
A key characteristic of working in a techno survey environment is being constantly connected online. Accordingly, it will be possible to perform the tasks they need from any location more easily. For example, using the online public access index, a reader does not need to go to the library for that. It is possible to easily access it from one's home or another place and obtain the necessary information. Also, it is possible to directly obtain support from the library through concepts such as the semantic web that are currently being developed, as well as artificial intelligence technology. For this, more services such as Ask library service and online chat bots have been introduced.
Iii) Tendency for self-service
When using traditional methods, there should be trained staff to provide a certain service and there are separate officers for each task. However, in a techno survey environment, many tasks will be able to be performed by the party using the service itself. In the library field, many tasks can be seen in this way. For example, instead of mentioning the name of a book when entering the library, one can enter their details by scanning the QR code ID card. Similarly, when checking out library books, the user can easily do the same task by scanning the barcode affixed to the book, even without the support of a member of the library staff. The ability to perform many such services automatically has been created in the techno survey environment.
iv) Use of multimedia
A unique feature that can be seen in the techno survey environment is the use of multimedia. Accordingly, there is the ability to perform tasks by exchanging between different media. For example, a person reading an article through a mobile phone can later download or print the relevant article using a computer.
V) Use of attractive interfaces.
This refers to the ability to create simple interfaces to make it easy to perform tasks and to perform the desired service with a minimum number of clicks. Accordingly, this is a very helpful opportunity when performing library tasks online. By creating an attractive interface in this way, readers are motivated to perform even a very complex task more easily.
vi) Minimization of time and effort.
This means that less time and effort are required to perform tasks in the techno survey environment. Accordingly, since tasks can be performed remotely, there is no need to physically travel to obtain various services. This saves time and allows you to easily access the necessary services without congestion. For example, reserving various sections of the library (presentation room, resources, etc.) online can be pointed out.
vii) Expansion of social connections.
Social connections will grow in the techno survey environment. Nowadays, social media is a medium that can expand social connections in this way. It provides an opportunity to build relationships with a large number of people. For example, by creating a page belonging to your library on Facebook, a large number of readers can connect and exchange information through it. Also, this social media can be easily used to inform the library's readership about any information. It will be clear that social connections will expand in this way.
For example, the online reservation of various sections of the library (presentation room, Resources etc.) can be pointed out.
vii) Expansion of social connections.
Social connections (socially connected) will develop in the Techno survey environment. Nowadays, social media is a medium that can expand social connections in this way. Through it, there is an opportunity to build relationships with a large number of people. For example, by creating a page belonging to your library on Facebook, a large number of readers can connect and exchange information through it. Also, this social media can be easily used to inform the library's reader community about any information. It will be clear that social connections will expand in this way.
In this way, the unique features that can be seen in the Techno survey environment can be mentioned.
03).Explain with examples how you as a librarian implement various services in the Techno survey environment.
Techno survey environment can be simply described as performing various tasks using modern technological methods. The ability to use these modern technological methods for the library system is also available today. Accordingly, the way in which the Techno survey environment can be used to perform library functions more efficiently and effectively can be described as follows through several points.
01) Access and distribution of library resources
In addition to the physical access of the reader to the collection held by the library, the possibility of remote access has also emerged in the modern digital era. Accordingly, at present, almost every library maintains e-books, e-journals, e-databases, etc. in addition to the physical collection, and users have the opportunity to access it easily. The uniqueness of these is that they can be accessed from any location 24 hours a day and can be downloaded and used easily when needed. For example, the Kelaniya University Library provides access to many data systems such as Emerald, JSTOR, OXORD MEDICINE ONLINE, OXFORD UNIVERSITY PRESS.
02) Educating the readership
Library services can be carried out more easily when they go beyond traditional methods and are carried out through modern methods. Accordingly, many methods can be used today to inform their readers about library-related information. Social media is a powerful tool among them. Accordingly, many libraries use social media to educate the readership in an attractive way and can be seen. Especially due to the ability to build interconnections in these social media, information can be shared more easily with a large number of people at once. Information can also be sent via email. This can be considered a more effective method than sending traditional documents because photos, short videos and other media can be sent with the relevant email message. For example, the University of Kelaniya library uses an automatic email messaging system to remind readers when they check out and return books, and when books are due.
03) Supporting research activities.
One of the most basic roles that libraries should play is to meet the research needs of researchers. Accordingly, this task has become easier in the Techno survey environment. There are several steps that can be taken for this. One method is to include a separate section for researchers on the library website by including frequently asked questions. It is also possible to use a chatbot service developed for the same. In addition, it is possible to easily find out relevant information through the live chat service. By following these methods, researchers will be able to fulfill their research needs more easily.
04) To perform reference services
William Werner Bishop states that reference services are the support provided by the librarian to readers visiting the library to carry out their educational and research activities in a systematic manner. Accordingly, this can be shown as personal assistance to the users visiting the library. This process can be carried out more easily in the techno survey environment. Accordingly, by providing the opportunity to the reader visiting the library to use the online public access index, the reader will be able to gain an understanding of the library collection. Also, a special task to be performed in reference services is to provide answers to the questions asked by the users in a short time. Accordingly, many modern technological methods can be used for this. For example, creating a chat bot that includes frequently asked questions and answers, providing information via email, video conferencing, live chat services, as well as chatbot services created using artificial intelligence can be implemented in this way.
05) Reader Services and Reader Education
A library provides various services to its readers. Accordingly, by implementing those services as a new technology, it will be convenient for the library staff as well as the readers. For example, arrangements can be made to provide google forms for reader registration. There, the reader will be able to perform the relevant registration activities remotely. There is also the possibility of doing it more easily through online methods to inform the reader.
There has also been greater convenience in providing education in any form. Accordingly, it is possible to carry out these tasks systematically through methods such as organizing various workshops online, educating the reader online, and holding video conferences.
06) Performing technical services.
All the functions of a library from the process of selecting books to the point of making them suitable for the reader to use are called technical services. Performing these functions has become easier in the techno survey environment today. The following technical services performed by a library can be introduced:
- Book selection
- Reception
- Processing
- Classification
- Indexing
- Preservation
The necessary support for the book selection process can be obtained through the websites of the relevant publishing companies. Also, when receiving books, in addition to entering information about those books in the book circulation register, that information can also be entered and maintained through an Excel sheet. This process will bring more convenience to the librarian and staff in the stock verification process carried out in the library. Also, when classifying books, it is possible to obtain the type number directly by giving the book title of the relevant book. Also, in indexing, the ability to use artificial intelligence to compile relevant index tables and prepare book descriptions has emerged. For example, the tool called "catalogue GPT" introduced in chat GPT can be used for this purpose. Accordingly, it has become possible to easily prepare MARC Entries through this.
Accordingly, when studying the above-mentioned facts, it will be clear that the tasks performed by the library can be carried out more easily in the Techno survey environment.
Thank you.,
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Your Code: PS1522
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